![]() If the automated system cannot meet your needs, you can speak with a Customer Service Representative during business hours, Monday through Friday from 8:00 a.m. The automated appointment system is accessible 24/7. Please call the National Passport Information Center at (877) 487-2778 to schedule an appointment at the nearest Passport Agency. Customers must appear in person at a passport agency for emergency service with documentation of the emergency. Life or Death Emergencies involve serious illness, injury, or death in your immediate family that requires you to travel within 72 hours (3 business days) to a foreign country that requires a passport. San Bernardino, CA 92415 (909) 387-8306 I have a life or death emergency in a foreign country. For those born in the counties of Los Angeles and San Bernardino, the information is listed below: How do I obtain a certified copy of my birth certificate?Ĭontact the Vital Statistics Office in the state where you were born. Please contact the National Passport Information Center at (877) 487-2778, or visit their website to obtain more information regarding family and children’s issues. There is a custody issue surrounding my child. A child's application must be submitted in person at a passport agency or authorized passport application acceptance facility, and cannot be renewed by mail. If a child is under age 16, they must appear in person with both parents/guardians to apply. How do I renew my child’s passport?Ĭhildren’s passports are not eligible for renewal by mail. You can check the status of your application by calling the National Passport Information Center at (877) 487-2778, or online If your travel plans change while you are waiting for your passport, you must contact the National Passport Information Center for assistance. Please allow 8-11 weeks for Routine Service and 5-7 weeks for Expedited Service. How can I check the status of my application? Yes, photo services are available on-site for adults and children over the age of 3. Learn more about application requirements.City of Ontario by check, money order, cash, debit, or credit. ![]() ![]() Department of State by check/money order only Passport Photo – 2 x 2-inch color photo taken within the past 6 months, learn about photo requirements (Available on-site for adults and children over the age of 3).Consular Report of Birth Abroad or Birth Certificate.Certified birth certificate issued by the city, county, or state (abstracts or copies will not be accepted).Passport (minors will require a birth certificate as well) Current Government issued ID (city, state, or federal).Valid, government-issued identification:.Must be signed in the presence of accepting agent. Completed Passport Application (Form DS-11)– Must be completed in black ink, only single-sided applications will be accepted, do not print double-sided.Applicants ages 16-17 can apply with one parent Learn more about applying for a passportĪpplicants must each have an appointment and are required to be present and provide the following:.For applicants ages 0-15, both parents and applicant must be present.A passport card is only acceptable when traveling by land or sea to Mexico, Canada or the Caribbean, and is not valid for international travel A passport book is required when traveling internationally by air and is acceptable when traveling by land or sea.Expedited processing time is up to 5 weeks.Routine processing time is up to 9 weeks.Passports must be renewed every 10 years for adults and every 5 years for children 15 and younger.(Note each individual applicant must be scheduled for their own 30 minute time slot) Monday – Friday 8:00am – 12:30pm - By Appointment Only - Last application accepted at 12:30 pm ![]() We provide passport services by appointment for your convenience. Our services include processing of new applications, photo services (for adults and children over the age of 3) and direction for renewal applications. The Ontario City Clerk/Records Management Department is a designated Passport Acceptance Agency. ![]() Innovation, Performance Management and Audit. ![]()
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